Privacy policy
At DPS Global Enterprises, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you provide directly to us, including:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Order details
- Payment-related information
- Customer support communications
- Any other information you voluntarily provide
We may also automatically collect certain technical information when you use our website, such as:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referring website
- Cookie and tracking information
How We Use Your Information
We may use your personal information to:
- Process and fulfil your orders
- Arrange product delivery
- Provide order confirmations and shipping updates
- Respond to customer support requests
- Process returns, refunds, and replacements
- Improve our website, products, and services
- Prevent fraudulent transactions and misuse
- Send promotional or marketing communications where permitted
- Comply with applicable legal and regulatory requirements
Order Fulfilment and Service Providers
As a dropshipping business, we may share necessary order information with third-party suppliers, logistics providers, courier partners, payment providers, and other service providers involved in processing and delivering your order.
Only the information reasonably required to provide these services will be shared.
These third parties may include:
- Product suppliers
- Shipping and courier companies
- Payment gateways
- Website hosting providers
- Analytics providers
- Customer communication platforms
- Marketing and advertising service providers
Payment Information
Payments made through our website may be processed by third-party payment gateways.
We generally do not directly store complete credit card, debit card, UPI, or banking credentials on our own systems.
Payment providers process your information according to their own privacy policies and security procedures.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember your preferences
- Maintain your shopping cart
- Analyse website traffic
- Understand customer behaviour
- Improve website performance
- Measure advertising effectiveness
- Provide relevant advertisements
You may disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Marketing Communications
If you provide consent or otherwise interact with our marketing services, we may send you promotional emails, offers, product updates, or other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the communication or by contacting us at:
Transactional communications relating to orders, payments, shipping, refunds, or customer service may still be sent when necessary.
Sharing of Personal Information
We do not sell or rent your personal information to third parties.
We may share your information when necessary with:
- Suppliers and fulfilment partners
- Delivery and courier companies
- Payment processors
- Technology providers
- Analytics and advertising partners
- Professional advisers
- Government or regulatory authorities where legally required
Information will only be shared where reasonably necessary for business operations, service delivery, legal compliance, fraud prevention, or customer support.
Data Security
We take reasonable administrative, technical, and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Modification
- Destruction
However, no online transmission or electronic storage system can be guaranteed to be completely secure.
Customers should also take appropriate precautions to protect their passwords, devices, and account information.
Data Retention
We may retain personal information for as long as reasonably necessary to:
- Complete transactions
- Maintain business and accounting records
- Handle disputes
- Provide customer support
- Detect fraud
- Meet legal or regulatory obligations
Once personal information is no longer reasonably required, we may securely delete or anonymise it.
Your Rights
Subject to applicable laws, you may request to:
- Access certain personal information held about you
- Correct inaccurate or incomplete information
- Request deletion of eligible personal information
- Withdraw marketing consent
- Raise concerns regarding how your information is handled
To submit a privacy-related request, contact us at:
We may need to verify your identity before processing certain requests.
Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
DPS Global Enterprises is not responsible for the privacy practices, content, security, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Children's Privacy
Our website and services are not specifically intended for children who are legally unable to enter into online purchases or agreements without appropriate consent.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us so that appropriate action can be taken.
Legal Disclosure
We may disclose personal information if required to do so by law or where we reasonably believe disclosure is necessary to:
- Comply with legal obligations
- Respond to lawful requests from authorities
- Enforce our website policies
- Protect our rights or property
- Prevent fraud or illegal activity
- Protect the safety of customers or other individuals
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, technology, or legal requirements.
The updated policy will be posted on this page.
Customers are encouraged to review this Privacy Policy periodically.